Quote:
Originally Posted by Diluc
Need a help here how to recover a lost account?
I lost my account after i reinstalled genshin.
The issue is my GI account somehow overwritten itself created new UID.
Its actually had happened a year ago but i able ignores it because back then Genshin login allowed us to login by typed UID in screen menu but for some reason i cant do this anymore now.
So basically to make clear:
My genshin account using same email and same server is lost because it overwritten itself created new UID.
I still remember my old account UID i wonder if that still can help me.
I don't think my old account is entirely lost it just pinpointing to new UID right now if only i can find a way how to revert my gmail to old UID.
|
I added you as friend when you asked to enter my pot 1 year ago. Your name is "T******R" with Scaramoche as profile picture, yes? Right now, It mentioned 'Last online 19 days ago'
Can you access your old UID by log in on the official website? Have you tried to log in on other CPU or mobile? Deleted and re-installed again?
You can try contact them using 'Feed back' feature on your new UID and explain your situation. They usually respond quickly to that.